Privacy Policy
Effective Date: October 20, 2026
Car Shipping Concierge respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit https://carshippingconcierge.com, contact our team, request a vehicle shipping quote, or arrange transportation services.
Business Contact Information
Car Shipping Concierge
110 E Main St, El Cajon, CA 92020
Phone: (619) 304-3727
Email: info@carshippingconcierge.com
Website: https://carshippingconcierge.com
1. Information We May Collect
The information collected depends on how you interact with our website and services.
Information You Provide
When you request a quote, contact us, or arrange transportation, we may collect information such as:
- Name and contact details.
- Email address and telephone number.
- Vehicle make, model, year, and operating condition.
- Pickup and delivery addresses or ZIP codes.
- Requested shipping dates and transport preferences.
- Booking details, communications, and relevant service records.
- Payment-related information needed to process an authorized transaction, where applicable.
Please do not send sensitive personal information unless it is genuinely necessary and specifically requested through an appropriate channel.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, depending on the website’s configuration. This may include your IP address, browser type, device information, pages visited, referral sources, and approximate usage patterns.
Cookies, analytics tools, or similar technologies may be used if enabled on the website.
2. How We Use Information
Information may be used for legitimate business purposes, including:
- Responding to inquiries and quote requests.
- Evaluating transportation requirements.
- Coordinating vehicle pickup and delivery.
- Communicating about bookings, scheduling, and service updates.
- Processing payments and maintaining transaction records where applicable.
- Providing customer support.
- Improving website functionality and customer experience.
- Preventing fraud, misuse, and unauthorized activity.
- Maintaining business records and complying with legal obligations.
- Sending promotional communications where permitted by law and applicable consent requirements.
We will not use personal information for purposes materially different from those described here without providing any notice or obtaining consent required by law.
3. How We May Share Information
We may share relevant information with third parties when reasonably necessary to provide requested services or operate our business.
Depending on the transaction, these parties may include:
- Vehicle transportation carriers and dispatch providers.
- Service coordinators or brokers involved in the shipment.
- Payment processors and financial service providers.
- Website hosting, security, analytics, and technology providers.
- Professional advisers, auditors, or insurers.
- Government authorities or other parties when legally required or permitted.
For example, a carrier may need the vehicle details, pickup information, delivery address, and contact information necessary to complete a shipment.
We do not claim that every third party is authorized to use information for any purpose. Disclosures should be limited to the purposes permitted by the relevant agreement and applicable law.
4. Cookies and Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, measure performance, and improve user experience.
The types of technologies used depend on the website’s actual configuration. Third-party analytics or advertising tools, if enabled, may process information according to their own policies.
You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality.
Where required by law, we will provide appropriate notices and obtain any necessary consent for nonessential cookies or similar technologies.
5. Marketing Communications
We may send service-related communications concerning quotes, bookings, scheduling, and customer inquiries.
Marketing emails or text messages will be sent only as permitted by applicable law and any required consent. You may opt out of promotional emails by using the unsubscribe instructions provided in the message or contacting us directly.
If we send marketing text messages, the applicable message disclosures, consent requirements, and opt-out procedures will apply. Consent to receive marketing messages is not a condition of purchasing a service where prohibited by law.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, resolve disputes, enforce agreements, and meet legal or regulatory requirements.
Retention periods may vary depending on the nature of the information and the circumstances of the transaction.
When information is no longer needed, we will take reasonable steps to delete it, destroy it, or de-identify it, subject to applicable retention obligations and legitimate legal requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we handle.
However, no website, electronic communication, or storage system can be guaranteed completely secure. We cannot promise absolute security, and users should avoid transmitting unnecessary sensitive information through ordinary email or website forms.
8. Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights concerning personal information, including the right to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Receive information about certain collection or disclosure practices.
- Opt out of certain sales, sharing, or targeted advertising activities where applicable.
- Appeal certain privacy-related decisions where required by law.
- Avoid unlawful discrimination for exercising applicable privacy rights.
These rights are subject to legal exceptions and verification requirements.
California residents may have additional rights under applicable California privacy laws. Whether a particular right applies depends on the business, the information involved, and the legal requirements in effect.
To submit a privacy request, contact info@carshippingconcierge.com or call (619) 304-3727. We may need to verify your identity or authority before fulfilling a request.
9. Children’s Privacy
Our website and vehicle transportation services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so that we can assess the matter and take appropriate action.
10. Third-Party Websites
Our website may contain links to external websites or services. Those websites have their own privacy practices, which we do not control.
Review the applicable privacy policy before providing personal information to a third party.
11. Interstate and International Data Processing
Depending on the technology providers and transportation arrangements used, information may be processed or stored in locations different from the place where it was collected.
Where required, we will comply with applicable rules governing such processing, transfers, and disclosures.
12. Do Not Track and Browser Preferences
Some browsers provide privacy preferences or signals concerning tracking. The effect of these signals depends on the technology used by our website and the legal requirements that apply.
Where a signal must be honored by law, we will handle it as required.
13. Changes to This Privacy Policy
We may update this Policy as our services, technology, or legal obligations change.
The latest version will be published on this page with an updated effective date. Any additional notice or consent required for a material change will be provided where applicable.
14. Contact Us
For questions, concerns, or requests relating to this Privacy Policy, contact:
Car Shipping Concierge
110 E Main St, El Cajon, CA 92020
Phone: (619) 304-3727
Email: info@carshippingconcierge.com
Website: https://carshippingconcierge.com
We will review privacy requests and respond according to applicable legal requirements.